Shoot us an email to [email protected] and we'll send you a direct PP invoice. During our site upgrade, PP had a backside issue causing some odd things to happen, so we blocked that one form of payment for a few days. Sorry for the added hassle, but if you contact us, we can get you shipped today.Hi guys, I'm trying to place an order on your site but it's being a bit glitchy. I want to pay using paypal but it's getting stuck where it asks for credit card details. I'm attaching a pic below.
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Wasn't this section of the forum created specifically for customer interaction?Did you try to call or email them? Using a 3rd party forum isn't the most efficient way to contact a business.
Shoot us an email to [email protected] and we'll send you a direct PP invoice. During our site upgrade, PP had a backside issue causing some odd things to happen, so we blocked that one form of payment for a few days. Sorry for the added hassle, but if you contact us, we can get you shipped today.
Greg
Wasn't this section of the forum created specifically for customer interaction?
I didn't think so but I could be wrong...
Within reason, yes, and no. Our site is monitored nonstop. Forums, every couple days. There's just too many, and not enough hours in the day. Going through the site allows us to organize and record the conversation better as well, which is a huge help to all involved when support goes long term.Wasn't this section of the forum created specifically for customer interaction?
I didn't think so but I could be wrong...
To be honest I was looking for a contact form to get in touch and when I couldn't find it, I just posted here.Within reason, yes, and no. Our site is monitored nonstop. Forums, every couple days. There's just too many, and not enough hours in the day. Going through the site allows us to organize and record the conversation better as well, which is a huge help to all involved when support goes long term.
If your initials are JD, yes...Hi guys, did you get my email?
We received no email then. Check the addy, it's easy the screw up...