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It seems that the factory failed to install the sprocket correctly, although I will admit It's not something that I ever pulled to check as it wasn't rocking or noisy. I have gone to change my chain + sprockets and noticed the shaft splines are pretty badly chewed :( Now I'm sure I could argue...

I'm in the U.K. The dealer I bought the bike from says that it doesn't exist. I even gave him the part number! There not interested in the slightest. But I've seen it! It comes on a disk or in a PDF format. The only place I've seen that sell it are Stateside and they won't ship. I need that shop...